Quick-Step Master Installer
Factory accredited installation

Free measure & quote
Fixed price, no obligation

Supply & install
One point of contact, start to finish

Bayside & South East
Local, family run, fully insured

Most flooring failures start in the slab

Cupped timber. Lifted vinyl. Bubbling glue. Mould under an underlay. A hybrid floor that keeps clicking apart. Chase almost any flooring failure back far enough and you find the same thing. A slab that was still giving off moisture when the floor went down.

Concrete does not stop drying when it looks dry. A slab needs about one month of drying for every 25mm of thickness, in good conditions. So a standard 100mm slab poured in a Melbourne winter can still be too wet six months later. New builds are the most common problem. So are older slabs with no membrane underneath, ground floor extensions, and homes on a slope where ground water tracks under the house.

Every flooring maker sets a maximum moisture level for their product. Every one of them voids the warranty if the floor goes over a slab above that level. Testing is the only way to know. It costs a fraction of what a failed floor costs to replace.

Get a Free Measure and Quote
Concrete slab ground and prepared ready for a new floor

Why it is worth doing before every installation

It takes a day or two and it protects tens of thousands of dollars worth of floor.

Protects the manufacturer warranty

Almost every flooring warranty requires documented moisture testing. Without it, a claim for cupping, lifting or adhesive failure is very likely to be declined.

Decides the installation method

A slab near the top of the range can still be fine for a floating floor with a vapour barrier. It can be wrong for direct stick. The test result tells us which.

Catches problems before you buy

Far better to know before the product is ordered and the installation booked than on the morning the crew arrives.

Documented in writing

You get the readings, the method used and the date. That is exactly what a builder, an insurer or a manufacturer will ask for.

Identifies rising damp early

High readings right across a slab often mean a missing or damaged vapour membrane. That is a building problem, and better to know now.

Cheap relative to the risk

Testing is a small line item. Pulling up and replacing a failed floor across a whole house is not.

Subfloor preparation and old floor covering removal before new flooring is installed

How we test a slab

Australian Standard AS 1884 covers moisture testing for resilient floor coverings, and the makers all point to it. The method matters. A quick surface reading can show a slab as dry while the moisture is still sitting deeper in the concrete. Seal that surface with a floor and the moisture comes up.

Depending on the slab, the product and what the manufacturer requires, we use one or more of the following.

  • In situ relative humidity probes, drilled into the slab at the right depth and left to settle. This is the most reliable method available
  • Surface meter readings across a grid. We use these to map variation and find wet spots, not as a pass or fail result
  • Plastic sheet and hygrometer testing where a simpler indicative check is appropriate
  • Several test points. Slabs are rarely even, and the wet part is often near outside walls, wet areas, or where the slab meets fill
  • Written results with readings, locations, method and date, ready to hand to a builder or lodge with a warranty claim
  • Clear recommendations, whether that is wait, apply a moisture barrier system, change the installation method or proceed as planned
Timber flooring installation in progress around a sunken lounge

How a moisture test runs, step by step

Straightforward, non destructive and usually resolved within a couple of days.

1

Book the test

Tell us the slab age, the size of the area and the flooring you are thinking about. We will confirm which test method the maker requires.

2

Test points installed

We map the area, then drill probes to the right depth or set surface tests. They stay in place until the readings settle.

3

Readings and report

We return, take the readings and give you a written result with the method, locations and date recorded.

4

Recommendation

A clear next step: proceed, wait, or apply a moisture barrier system. If we are installing the floor, this feeds straight into the quote.

Timber flooring in a living room filled with natural light

Where we work

Flooring installation across Bayside and South East Melbourne

Homeowners, builders and businesses, from the Brighton and Bentleigh renovations through to the Cranbourne estates and the Peninsula.

Bayside

Period homes, renovations and high end rentals close to the bay.

Brighton · Brighton East · Hampton · Hampton East · Sandringham · Black Rock · Beaumaris · Cheltenham · Highett · Mentone · Parkdale · Mordialloc · Bentleigh · Bentleigh East · McKinnon · Ormond · Elsternwick · Caulfield

Casey and Cardinia

New builds, house and land, and growing family homes.

Cranbourne · Cranbourne South · Cranbourne East · Botanic Ridge · Clyde · Clyde North · Berwick · Narre Warren · Officer · Pakenham · Beaconsfield · Hampton Park · Lynbrook · Lyndhurst · Endeavour Hills · Hallam

Greater Dandenong

Established homes, rentals and commercial fitouts.

Dandenong · Dandenong North · Keysborough · Noble Park · Springvale · Rowville · Lysterfield · Mulgrave · Wheelers Hill

Frankston and Peninsula

Coastal properties, holiday homes and investment stock.

Frankston · Frankston South · Langwarrin · Carrum Downs · Skye · Seaford · Mount Eliza · Mornington · Mount Martha · Somerville

See our full service area

Frequently asked questions

Concrete gives off moisture for months after it is poured. Lay a floor over a slab that is still too wet and that moisture gets trapped. It cups timber, lets go of vinyl glue, grows mould under underlay and lifts the joins in floating floors. Testing is the only way to know the slab is ready.

The rule of thumb is one month for every 25mm of slab thickness, in good drying conditions. So a typical 100mm slab needs around four months. Melbourne winters stretch that out. So do closed up buildings with no airflow, and slabs poured over wet ground. It is common for a slab to still be too wet at six months.

It depends on the product. Makers publish their own limits, usually as a maximum relative humidity inside the slab. We check the exact requirement for the floor you are looking at. We do not use a generic number, because the limits differ a lot between timber, vinyl and hybrid.

In situ relative humidity testing involves drilling small holes into the slab for the probes. They are small, they are patched afterwards, and they end up under the new floor. Surface and sheet testing are completely non destructive.

The probes need time to settle before they give a valid reading. That is usually 24 to 72 hours, depending on the method and what the maker requires. So it is one visit to install, then a second visit to read and report.

You have three options. Wait and retest. Apply a surface moisture barrier rated to the reading. Or change the floor to something that copes better, like a floating floor over a vapour barrier. We will tell you which one actually applies to your slab, and what it costs.

Yes. We test and write up the report for builders, owner builders and other trades. It makes no difference whether we are supplying the floor.

What our customers say

Rated 5.0 from 45 Google reviews across Bayside and South East Melbourne.

Southside Flooring
Excellent
5.0
Based on 47 reviews
I was in the weeds of my house renovations, tired, over it and I needed someone to just know someone who could do my floors without me having to do any research. I had a friend who had just had Corey from Southside finish her floors and she said to me "he wasn't our cheapest quote, but he had the best attitude, he was honest, he was passionate and that's why we went with Corey from Southside" My friend raved about him, that's all I needed. I looked no further. Corey came in, made choosing the perfect floorboard so easy, gave me a quote, which was by the way such a great price and even though I had to keep pushing his work back due to other trades he was never bothered, it was always "just let me know when we can come in" My floors were finally completed last week, I absolutely love them and It only took 2 days. I would post photos but I'm still in the thick of Reno mess.I'm here to save you the time on researching...just go with Southside Flooring, you won't regret it!
Corey and Jacko recently installed our beautiful new floors. They executed our vision to absolute perfection.Their service was incredible, their finish was seamless, and nothing about the job was too much. They were punctual, respectful and their service, and execution was 10/10- Mitch & Taylah
The boys did a great job. Corey was very helpful. They are all very efficient and they cleaned up after themselves. Helping move the furniture was a added bonus
Corey did a great job with our floors he was professional and neat work. We are so happy
Corey and the team at Southside Flooring were outstanding from start to finish. Correy is a hands-on master tradesman who takes genuine pride in his work, and the quality of the finished result speaks for itself. Professional, reliable and an absolute gentleman to deal with. I couldn’t recommend Southside Flooring highly enough!
Response from the owner: Hi Francis,Thank you so much for taking the time to leave such a fantastic review for Southside Flooring! We are thrilled to hear that Corey and our team were able to exceed your expectations with their outstanding workmanship and professionalism. It's great to hear that Corey's dedication and expertise shone through in the quality of the finished result. We strive to provide top-notch service, and we are delighted to know that you had a positive experience from start to finish. We truly appreciate your recommendation and kind words about Southside Flooring. It was a pleasure working with you on your [specific job type], and we hope to have the opportunity to assist you with any future flooring needs you may have.Thank you again for choosing Southside Flooring!Warm regards,Southside Flooring Customer Support Team
Our 1959 house had very old floor that required unique cuts, levelling out along with raising the height of 3x rooms. Corey was very knowledgeable and patient having our job scoped and quoted within days of initial inquiry.Within 2 weeks Corey and Jackson were ripping up sections of our old floor and the next day our new floor was installed! Corey managed other trades on site well which was a big help.The workmanship and quality is really great, the guys were on site on time each day and left our place nice and clean upon job completion.Thank you Southside Flooring for an excellent job!
Response from the owner: Hi James,Thank you so much for taking the time to leave such a detailed and positive review! We are thrilled to hear that you had a great experience with our team at Southside Flooring. It was our pleasure to work on updating the floors in your 1959 house and we are glad that Corey and Jackson were able to provide top-notch service.We take pride in our knowledge, patience, and ability to deliver high-quality workmanship, so we are delighted to hear that you are happy with the unique cuts, leveling, and height adjustments that were required for your project. It's fantastic to know that Corey efficiently managed the job and coordinated with other trades on site to make the process run smoothly for you.We appreciate your kind words about our punctuality and cleanliness on the job. Leaving your place nice and tidy upon completion is always a top priority for us.Thank you once again for choosing Southside Flooring for your floor renovation needs. We are grateful for your trust in our team and we are thrilled that you are satisfied with the end result. If you ever need assistance with laminate, carpet, engineered timber, vinyl planks, hybrid, or carpet tiles in the future, please don't hesitate to reach out.Warm regards,Southside Flooring Customer Support
Absolutely amazing company.So happy with my new flooring.Corey and team were extremely helpful from start to finish, after completion of installation all furniture put back in place.I would highly recommend anyone looking for new flooring to give Southeast flooring a call.
Response from the owner: Dear Vickie,Thank you so much for taking the time to leave us such a wonderful review! We are delighted to hear that you are happy with your new flooring and that Corey and our team were able to provide you with great service from start to finish. At Southside Flooring, we take pride in our work and it's always fantastic to receive such positive feedback from our customers. We're glad that we could help with your flooring installation and make sure everything was back in place for you.If you ever need any more help with laminate, carpet, engineered timber, vinyl planks, hybrid, or carpet tiles, please don't hesitate to reach out to us. We're always here to assist you with any of your flooring needs.Thank you again for recommending us, Vickie! We truly appreciate your support.Best regards,Southside Flooring Customer Support Team
The team were great! Called immediately after I sent an inquiry, great communication about coming out to quote. Job completed within. 5 days of my initial enquiry!Turned up on the dot on install day, very polite, left the area spotless clean afterwards also. Highly recommend!
Response from the owner: Hello Kylie White,Thank you so much for taking the time to leave such a glowing review for Southside Flooring! We are thrilled to hear that you had a positive experience with our team from start to finish.Providing great communication and prompt service is always our top priority, so we're delighted to hear that you were satisfied with our response time and the completion of your job within just 5 days of your initial inquiry. We always aim to be punctual and respectful of our customers' time, so we're glad to hear that our team arrived on time and left your space clean after the installation.It was a pleasure serving you, and we truly appreciate your recommendation. If you ever need any flooring services in the future, please don't hesitate to reach out to us.Thank you again for choosing Southside Flooring!Warm regards,Customer Support Team at Southside Flooring
I would highly recommend Corey. He was very professional and helped us navigate through some of the challenges of having multiple trades. He installed are floor boards and carpet, the quality was excellent. We would not hesitate to use him again.
Response from the owner: Hi James,Thank you so much for taking the time to leave such a positive review about your experience with Corey from Southside Flooring! We are thrilled to hear that Corey provided you with excellent service and that you are satisfied with the quality of the floor boards and carpet installation.At Southside Flooring, we always strive to provide our customers with top-notch professionalism and guidance, especially when dealing with multiple trades. We are glad that Corey was able to navigate through the challenges and deliver exceptional results for you.If you ever need assistance with laminate, carpet, engineered timber, vinyl planks, hybrid flooring, or carpet tiles in the future, please do not hesitate to reach out. We would be more than happy to work with you again.Thank you for recommending Corey and Southside Flooring. We truly appreciate your business!Best regards,Southside Flooring Team
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Book a concrete moisture test

Tell us the slab age, the area and the flooring you are thinking about. We will confirm the right test method and the price.

  • Free, no obligation measure and quote
  • Fixed price, so there are no surprises on the day
  • Honest advice on which floor suits your rooms and your subfloor
  • Old floor covering removal and disposal handled for you

Prefer to talk?
Phone 0422 635 797
Email admin@southsideflooring.com.au

Southside Flooring installers with a flooring sample during a free measure and quote
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